Essential Functions
• Answers telephone in a positive, courteous manner, and deals with caller directly or transfers caller to appropriate person.
• Prepares correspondence and other typed materials; drafts materials as requested.
• Maintains all files and records, including official Board and permit files.
• Schedules meetings and maintains calendar.
• Screens and processes all mail received; responds on behalf of the Executive Office or routes to others for response as is appropriate.
• Acts as MBA Board and VIP liaison - arranges visits and handles information requests.
• Acts as Assistant Secretary to Board - schedules, coordinates and prepares all materials for Board and Board Committee meetings.
• Provides administrative support to senior staff as necessary.
• Serves on MBA staff committees as appropriate.
• Provides copier training and trouble shoot for copiers and fax on 3rd floor.
• Handles arrangements and logistics for visitors.

Required Knowledge/Experience
• Must have exceptional interpersonal skills, patience, discretion, and a positive attitude in stressful customer service situations.
• Ability to understand and oversee a complex flow of corporate board documents.
• Enthusiasm and team orientation essential.
• Minimum BA or equivalent college experience.
• Minimum of 5 years office experience and dealing with the public essential.
• Outstanding verbal and written communication skills necessary.
• Must be proficient with MS WORD, EXCEL, PowerPoint, Schedule Plus, and FileMakerPro.
• Must have the ability to work independently and manage a heavy workload.
• Error-free written communications and attention to detail are essential.

It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, or veteran status, medical condition, sexual orientation, family care leave status, or any other consideration made unlawful by federal, state or local laws.  All such discrimination is unlawful.