Provide technical assistance to LifeScan customers calling in on the end user 800 number while adhering to all LifeScan department procedures and working in a structured environment. No phone calls inquiries accepted. Interested applicants please cut and paste this link into your web browser and apply:
Click Here

Essential Functions/Major Responsibilities:
1. Resolve customer issues on the end-user 800 number, take warranty action and provide technical information to end-users, LifeScan Professional Representatives, Distributors and Health Care Professionals. Enter customer transactions into the Complaint Handling Database.

2. May assist in the training of new hire personnel by serving as an information resource.
3. Participate in departmental and interdepartmental teams, meetings and projects.

Other Duties:
Required to work periodic Holidays.
Schedules may require working one or both weekend days, based on business needs.
May be required to work during periodic company functions and/ or meetings based on business needs.

Experience/Skills:
0-2 years Customer Service experience, 2-3 years prior experience in a service-related industry or the medical field preferred.

Salary:
Averaging $18 per hour depending on experience

Apply/Contact:
No phone calls inquiries accepted. Interested applicants please cut and paste this link into your web browser and apply:
Click Here

Learn more about LifeScan/Johnson & Johnson careers at: www.lifescancareers.com
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Date Posted: 01/09/2006