Program Manager, Start Up East Palo Alto

"Transforming Lives through Entrepreneurship"

Start Up www.startupepa.org is an East Palo Alto-based program that became part of Renaissance Entrepreneurship Center www.rencenter.org through a merger on January 1, 2008. Each year, Renaissance’s three locations provide training and support in English and Spanish to over 1,400 entrepreneurial women and men in the Bay Area, working to create lasting economic development through small business ownership. The combined organization operates under a $2.7M budget.

The Program Manager reports to the Start Up Director. A full-time Program Coordinator reports directly to the Program Manager.

Responsibilities
Program and Resource Development - efforts to create new advanced training programs in English and Spanish for growing enterprises:

• Identifying obstacles that inhibit the growth of micro-enterprises and developing resources that will assist in overcoming them.

• Managing development and adaptation of new curriculum, including workshops, seminars, consultation and coaching for small and micro business owners • Recruiting, training, managing, and evaluating consultants and volunteers who deliver client services

Direct Client Service - direct assistance to clients in growing their small and micro-enterprises:

• Working with business owners to assist them in articulating and planning to achieve business growth goals • Ensuring that client business owners are represented in our online directory and their business information on linked web pages remains updated and current • Administering special grant and equity programs for business owners

Marketing and Outreach:
• Developing descriptive and promotional materials about program services

• Presenting program services in local community forums

Program Evaluation:
• Assisting in development of performance and outcome metrics • Managing client outcome tracking and evaluation • Analyzing results and producing reports and success stories to communicate results to organizational stakeholders (e.g., internally, Board of Directors, donors)

Work schedule includes some evenings and weekends.

We are an equal opportunity organization committed to diversity with respect to race, ethnicity, culture, gender, age, sexual orientation and physical abilities.

Experience/Skills:
Five years experience in entrepreneurial ventures and/or knowledge of issues related to small business management.
Business ownership experience strongly preferred; college degree with business orientation a plus.
Experience conducting outreach to culturally diverse populations, including proficiency in developing compelling printed marketing materials in both Spanish and English.
Fluency in oral and written Spanish and English. Proficiency in Tongan and/or Samoan is also highly desirable.
Supervisory experience and computer proficiency (office applications, Internet, relational databases)

Salary: Competitive DOE with great benefits package

Apply/Contact: In addition to a cover letter and resume, please answer the following questions briefly (300 words each).

1. Describe the most significant business challenge you have faced and how you handled it.

2. Describe three (3) accomplishments you are proud of and why.

Please submit application to Kimberly Carlton, Start Up Director, 1395 Bay Road, East Palo Alto, CA 94303 or by fax: (650) 321-1025.

Position is open until filled.

Date Posted: 02/29/2008